How do I set up the Stout dispense tube?

We’ve evolved our dispense-tube technology to create the ideal stout pour, delivering a rich, creamy head, the smooth mouthfeel associated with nitro stout, and that signature surge in the glass.

Each Camden Stout keg comes with specific spare Stout dispense tubes. These tubes, including the one already fitted to the keg, can be identified by the yellow ring on the connector.

Setting up the Stout dispense tubes is just as easy as setting up a regular one:
• Remove the current dispense tube.
• Attach the dispense tube to the tap unit, making sure it has a yellow ring.
• Attach the tap unit to the keg.
• Load the keg into the machine.

For the best possible pour, we recommend changing the Stout dispense tube after each pouring session. You can pour several pints over the course of an evening without changing it, but if you leave the keg for a couple of days, we recommend fitting a fresh tube before pouring again. The spare Stout dispense tubes are there for a reason - assuming the keg lasts that long!

When pouring a Camden Stout beer, why is my PerfectDraft machine pouring much slower than normal?

This is completely normal and nothing to worry about. When pouring a Stout, the beer flows more slowly due to thespecific dispense-tube technology used to create the signature surge and deliver a smooth, creamy head.

Can I use the Stout dispense tube with a keg other than Camden Stout?​

No. The Stout dispense tube is specifically designed for Camden Stout and must not beused with any other keg. Use the standard tube (with a black crown) for otherkeg styles.

What is the difference between Stout and regular dispense tubes?​

Stout dispense tubes contain a built-in restrictor that creates the correct flow for a creamy head,cascade and smooth pour.Use a new dedicated dispense tube for each pouring session.

How do I distinguish between a regular and a stout dispense-tube?​

Stout dispense tubes can be identified by theyellow ring on the connector, while regular tubes have ablack ring.

I can’t access the Stout feature in the app.

Please check that: 

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1. Your PerfectDraft app is version 3.6.7 or later. ​
- Check this under Account > About. ​
2. Your shop location is set to the United Kingdom.​
  - Check this under Account > Personal information > Change shop location.

How do I update my PerfectDraft Pro machine firmware?​

Once your machine is paired, the firmware update will be downloaded and installed automatically. The machine will check for the update approximately one hour after pairing. 

No manual action is required.

I can access the Stout feature, but I can’t enable Stout mode.

Your PerfectDraft Pro must be connected and running firmware version 3.17.0-2 or later. Check the firmware version under Account > My Machine.​
​
Once your machine is paired, the firmware update will be downloaded and installed automatically. The machine will check for the update approximately one hour after pairing. 

​
No manual action is required.
​

A PerfectDraft machine is a home beer dispenser that allows you to pour the perfect pint of your favourite beer in the comfort of your own home. It uses 6-litre kegs of beer that are specifically designed for use with the machine.

Setting up your PerfectDraft machine is easy. Simply plug it in, insert the keg of your choice into the machine, and wait for it to cool down. Once the machine is cooled, you're ready to pour your first pint of beer!

There are many benefits to owning a PerfectDraft machine. Firstly, you can enjoy your favourite beer at home without having to go to the pub. This is great for those who want to relax and have a drink without leaving their house. Secondly, the machine keeps the beer fresh for up to 30 days, which means you can enjoy fresh beer without having to finish a whole keg in one go. Lastly, the machine is easy to use and is a great addition to any home bar.

Each keg holds six litres. That is just over 10.5 pints.

The PerfectDraft machine keeps the kegs fresh at 3°C in the machine for 30 days.

Yes! Each empty keg you return back to us is worth £5 of beer tokens (via PerfectDraft)

More info on returns here

Email: contact-uk@help.perfectdraft.com