FAQ
How do I set up the Stout dispense tube?
We’ve evolved our dispense-tube technology to create the ideal stout pour, delivering a rich, creamy head, the smooth mouthfeel associated with nitro stout, and that signature surge in the glass.
Each Camden Stout keg comes with specific spare Stout dispense tubes. These tubes, including the one already fitted to the keg, can be identified by the yellow ring on the connector.
Setting up the Stout dispense tubes is just as easy as setting up a regular one:
• Remove the current dispense tube.
• Attach the dispense tube to the tap unit, making sure it has a yellow ring.
• Attach the tap unit to the keg.
• Load the keg into the machine.
For the best possible pour, we recommend changing the Stout dispense tube after each pouring session. You can pour several pints over the course of an evening without changing it, but if you leave the keg for a couple of days, we recommend fitting a fresh tube before pouring again. The spare Stout dispense tubes are there for a reason - assuming the keg lasts that long!
When pouring a Camden Stout beer, why is my PerfectDraft machine pouring much slower than normal?
This is completely normal and nothing to worry about. When pouring a Stout, the beer flows more slowly due to thespecific dispense-tube technology used to create the signature surge and deliver a smooth, creamy head.
Can I use the Stout dispense tube with a keg other than Camden Stout?
No. The Stout dispense tube is specifically designed for Camden Stout and must not beused with any other keg. Use the standard tube (with a black crown) for otherkeg styles.
What is the difference between Stout and regular dispense tubes?
Stout dispense tubes contain a built-in restrictor that creates the correct flow for a creamy head,cascade and smooth pour.Use a new dedicated dispense tube for each pouring session.
How do I distinguish between a regular and a stout dispense-tube?
Stout dispense tubes can be identified by theyellow ring on the connector, while regular tubes have ablack ring.
I can’t access the Stout feature in the app.
Please check that:
1. Your PerfectDraft app is version 3.6.7 or later.
- Check this under Account > About.
2. Your shop location is set to the United Kingdom.
- Check this under Account > Personal information > Change shop location.
How do I update my PerfectDraft Pro machine firmware?
Once your machine is paired, the firmware update will be downloaded and installed automatically. The machine will check for the update approximately one hour after pairing.
No manual action is required.
I can access the Stout feature, but I can’t enable Stout mode.
Your PerfectDraft Pro must be connected and running firmware version 3.17.0-2 or later. Check the firmware version under Account > My Machine.
Once your machine is paired, the firmware update will be downloaded and installed automatically. The machine will check for the update approximately one hour after pairing.
No manual action is required.
We will send you a DPD tracking code when your Beer is dispatched. You will find this on your email.
We ship £50 orders next working day delivery as standard for orders placed before 12pm.
For peak times, including Black Friday, Christmas and Bank Holidays please be aware there may be a delay to your delivery.
Not quite happy with your order? It's ok, we still love you.
Pop us an email at webshop@camdentownbrewery.com with your order number and why you want to send it back to us.
We'll then take you through the next steps!
The Camden Town Brewery subscription delivers our core range beers straight to your home or office every month. Subscribers enjoy a 10% discount on every order, and you can cancel anytime
Hells Lager (12, 24, 48 can/bottle packs)
Pale Ale (12, 24, 48 can packs)
Eazy IPA (12, 24, 48 can packs)
Delivered once a month.
You’ll be charged on the day your subscription is processed, and then on the same day each month for recurring deliveries.
Your subscription is managed through our system (powered by Recharge), letting you easily update, pause, or cancel anytime.
You can manage your subscription by logging into your Camden Town Brewery account portal, where you can update, pause, or cancel your subscription.
Once you subscribe, Recharge will also email you a direct link to manage your subscription anytime.
You can find additional info here on how to manage your subscription.
More info on managing your subscription here
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We started working on the idea at the end of 2009 before moving into the railway arches in Camden Town at the beginning of 2010. We sold our very first beer in July 2010.
Short story: Jasper Cuppaidge. Decent beer.
Long story: Jasper Cuppaidge started Camden Town Brewery after being unable to find locally brewed beers that he liked. At the time, he was working at The Horseshoe in Hampstead, brewing cask beer in the cellar.
However, when it came to the other taps on the bar (like the lager, wheat beer, pale ales and so on), Jasper couldn’t find any he liked locally and had to order them from elsewhere. So he decided to start the brewery that made those beers. And that’s how Camden Town Brewery was born.
Under eight big railway arches in Camden where we’ve been brewing since 2010, and at our bigger second brewery in Enfield, North London.
Our classic beers which are brewed all year-round are our Hells Lager, Pale Ale and Off Menu IPA & Eazy IPA. We also have a wide range of limited edition beers that we brew throughout the year. These can be any style depending on what’s influencing us and what we fancy drinking. Find out more about our small batch beers here.
Back in the Camden of the 1800s, navvies from England, Scotland, Wales and Ireland wanted beer after a hard day’s work building the railway network. But one too many pints led to one too many brawls in the North London bars so something had to be done. Bring on Windsor Castle, Edinboro Castle, Pembroke Castle and Dublin Castle - a pub and castle for each nation to stop the fighting in the streets. Our castle represents this story of beer and boozers in our borough of Camden.
Yes, we do. We have a bottling line at both breweries where we bottle our Hells Lager as well as some of the limited release beers.
We do. And we happen to believe that cans have an unnecessarily bad reputation so we want to change that. Cans are lightweight (so easier to carry home). They protect our beer against sunlight, the seal is great for keeping out oxygen, they don’t smash and they are easily recyclable too. They do not make our beer taste metallic. We repeat. They do not make our beer taste metallic. It tastes just as good as what’s in the tank or the bottle. Try a can and let us know what you think.
The brewery started because we couldn’t find a lager we loved in London. Inspired by the lagers we’ve tried in Germany, we wanted to brew a high-quality beer that proved that lager is so much more than tasteless, fizzy and all the other bad press it often gets.
You are drinking the wrong lager, my friend. Try a Hells.
Yes and yes. We don’t use any finings in our beer so it’s fine for vegetarians and vegans to drink. We sometimes brew a few of our limited edition beers with lactose, to match a certain brewing style - so those won’t be vegan but will be clearly stated on the back of our cans.
Glad you asked!
We know that some people need to know what the ins and outs of the nutritional values are and we've got you:
(everything is per 100g)
HELLS
- Calories (Kcal): 37
- Sugars (g): 0.1
- Carbohydrates (g): 2.5
PALE
- Calories (Kcal): 37
- Sugars (g): 0.5
- Carbohydrates (g): 3.5
STOUT
- Calories (Kcal): 36
- Sugars (g): 0.2
- Carbohydrates (g): 3.1
If you need any info on any of our other beers, please pop us a message :)
Quality, consistency and drinkability. We only make great beers that people want to drink.
Do you like beer? Do you like beer that tastes great? You do? Then you should drink Camden Town beer. Our beer is always delivered fresh and we use the best ingredients we can find to make it. We love what we do and what we brew. If we didn’t, it wouldn’t be in our bottles.